How to setup your domain with Salesnexus email campaigns (DKIM) on snmail2

Setting up your domain involves registering a domain name (e.g., www.example.com) through a domain registrar, and then configuring it to point to your web hosting provider or services like email.

DNS (Domain Name System) settings refer to the configurations that link your domain to specific services. These settings are managed in your domain registrar’s control panel and typically include the following:

1. A Record: Points your domain to an IP address of your web server (e.g., 192.168.1.1).
2. CNAME Record: Used to alias one domain to another (e.g., www.example.com to example.com).
3. MX Record: Directs email traffic to the correct mail server for your domain.
4. TXT Record: Used for various purposes, including verifying domain ownership or setting up email security protocols like SPF or DKIM.
5. NS Record: Points to the nameservers that manage your domain's DNS settings, typically provided by your hosting provider or DNS service.

To set up your domain properly, you'll need to enter the correct DNS records at your registrar to direct traffic to the right services. This can include pointing your domain to a web hosting provider’s server or configuring email systems. The changes can take time to propagate across the internet (usually within a few hours to 48 hours).

For the technically minded, a technical summary will be at the bottom of this article.

Here’s how to setup your DKIM:

1. DKIM

Generate a DKIM;

     - Go to Settings

     - Click 'Email' button

     - Click 'Setup DKIM'

     - Enter Domain Name

     - Click 'Generate DKIM'

           

Once your DKIM is generated, you will be provided with a value similar to this.

salesnexus._domainkey IN TXT "k=rsa;
p=some long random looking text."

In your DNS hosting service, you will need to add a txt record on salesnexus._domainkey.yourdomain.com

If you are using Cpanel, it will look like this*.

If you are using route53 on AWS, it will look like this.

If you need help setting this up, you may want to contact support for your hosting provider.

*Note: The screenshots are outdated and please disregard the part where it says "default" because that has to be "salesnexus".

2. SPF 

Starting January 2024, we've simplified the SPF record for all new signups. This enhancement aims to streamline the email authentication process, ensuring a more efficient email delivery system.

If you recently signed up and added the older SPF record, be assured that it will continue to function seamlessly.

For those with an existing record, please add "include:_spf.salesnexusmail.net" before the "all" entry.

If you don't have a record yet, you can use the following example:

v=spf1 mx include:_spf.salesnexusmail.net ~all

3. Return Domain

This part allows us to catch and deal with bounced emails.

Add a CNAME record to the return2.yourdomain.com. You will need to use the value "return2.snxmailer.com"

4. Verify

Making these changes may require waiting a few hours for the changes to become live. You can use this tool to check if your dns is setup correctly.

https://www.whatsmydns.net/

5. Contact Support

When you have made the changes, contact Salesnexus support and we will verify the changes were made correctly and will finish activation. 

Technical details:

DKIM:

Name: TXT in salesnexus._domainkey.yourdomain.com
Value:  You will need to contact Salesnexus support to get the DKIM value. 

SPF:
Name: TXT in yourdomain.com 
Value: "v=spf1 mx include:spfa.snxmailer.com include:spfb.snxmailer.com ~all"

Return:
Name: CNAME in return2.yourdomain.com
Value: "return2.snxmailer.com"