How to setup your domain with Salesnexus email campaigns (DKIM) on snmail2

For the technically minded, a technical summary will be at the bottom of this article.

Here’s how to setup your DKIM:

1. DKIM

Generate a DKIM;

     - Go to Settings

     - Click 'Email' button

     - Click 'Setup DKIM'

     - Enter Domain Name

     - Click 'Generate DKIM'

           

Once your DKIM is generated, you will be provided with a value similar to this.

salesnexus._domainkey IN TXT "k=rsa;
p=some long random looking text."

In your DNS hosting service, you will need to add a txt record on salesnexus._domainkey.yourdomain.com

If you are using Cpanel, it will look like this*.

If you are using route53 on AWS, it will look like this.

If you need help setting this up, you may want to contact support for your hosting provider.

*Note: The screenshots are outdated and please disregard the part where it says "default" because that has to be "salesnexus".

2. SPF

There will likely be a txt record under your domain (not any subdomain). It may or may not include an spf record. Look for something like this: "v=spf1 mx include:spfa.snxmailer.com include:spfb.snxmailer.com ~all"

If you have an existing record, you will need to add "include:spfa.snxmailer.com include:spfb.snxmailer.com" before the "all" to that entry. 

if you do not have a record, you can use the following example record.

"v=spf1 mx include:spfa.snxmailer.com include:spfb.snxmailer.com ~all"

3. Return Domain

This part allows us to catch and deal with bounced emails.

Add a CNAME record to the return2.yourdomain.com. You will need to use the value "return2.snxmailer.com"

4. Verify

Making these changes may require waiting a few hours for the changes to become live. You can use this tool to check if your dns is setup correctly.

https://www.whatsmydns.net/

5. Contact Support

When you have made the changes, contact Salesnexus support and we will verify the changes were made correctly and will finish activation. 

Technical details:

DKIM:

Name: TXT in salesnexus._domainkey.yourdomain.com
Value:  You will need to contact Salesnexus support to get the DKIM value. 

SPF:
Name: TXT in yourdomain.com 
Value: "v=spf1 mx include:spfa.snxmailer.com include:spfb.snxmailer.com ~all"

Return:
Name: CNAME in return2.yourdomain.com
Value: "return2.snxmailer.com"