If you’ve accidentally deleted contacts or other important data in SalesNexus, we can often restore them from our backups. This process may include retrieving a small number of individual contacts or performing a larger backup restoration for more complex data recovery.
Restoration Options and Pricing
Small Recovery – $100
Restoring a few contacts (less than 25) from backup
Example: You accidentally delete a small group of contacts and need them restored
Advanced Backup Restore – $250
For larger or more complex restores
Example: You need a larger number of contacts restored, or data restored from a specific point in time
How to Request a Restore
Contact SalesNexus Support with the details of what you need restored.
Be as specific as possible:
Contact names, company names, or other identifying details
Approximate date of deletion or loss
Our team will review your request and confirm if the data is recoverable.
Once approved, we will process the restoration after payment is arranged.
Important Notes
Backup restores are billed based on the scope of the work.
Restores are subject to data availability in our backups.
To help avoid future issues, double-check before deleting records, and consider exporting your contacts regularly as a personal backup.
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